April 6, 2007

Snap Preview: Improving web sites whether you like it or not

Am I the only person who hates Snap Preview?

You know, that little JavaScript thing that a frightening number of sites have installed these days, which causes little content-free previews to pop up in tiny windows whenever you move your pointer over linked text?

Hmmm. I guess I’m not the only one.

It’s bad enough that the previews make your page load more slowly, sometimes completely stalling the page load. It’s bad enough that the so-called previews are so small that they’re essentially useless: depending on the destination site, you might be able to read the headline text, and you might not. (I can see the add-on’s value in warning people not to click over to giant naked pictures at work, maybe.)

But yesterday marked the second time I decided not to send traffic to a blog because the annoyance of the effort to highlight a particular sample of text, interfered with when the popups popped up, overruled my desire to copy and paste said text.

They are bling. They might serve to spice up a blog post that is otherwise uninteresting. I tend not to read such blog posts. I read stuff that’s interesting, and as I’ve mentioned recently I tend to appreciate more thoughtful fare, running up against the limitations of the medium with its inherent disincentives toward concentration. Additional, unwanted activity on the monitor makes that concentration all the harder. To distract the reader with no real result? A postage-stamp-sized “preview” of the destination web site, which tells the reader basically nothing about the destination site other than whether or not it’s one they already visit so often that they’d recognize it at 20 by 20 pixels? Not helpful.

I’m not the kind of person who goes around the web with JavaScript disabled, but these things make me come damned close.

Look at it from the ADA perspective, which coincides with the ADD perspective. In enabling Snap Previews on your site, you are setting up an unnecessary obstacle to people with a particular suite of disabilities of the attention span nature. We want to read your page, otherwise we wouldn’t be there long enough to have our mouse pointers inadvertently roll over one of your painstakingly crafted links. And then a shiny thing pops up! For people with my particular brain chemistry, you might as well have entitled your post “Better Content Elsewhere.” There’s a reason that, say, Juan Cole doesn’t intersperse his serious, cogent analysis of Middle East history and politics with rows of dancing hamsters:

Someone should please tell Cheney that his own government captured documents in Iraq that show that Saddam’s security forces were a) afraid of al-Qaeda and Zarqawi and b) were trying to capture him once they heard he was in Iraq. The pdf link in my posting on this shows the APB Iraq put out for Zarqawi and the wanted poster.

imageimageimageimage







I don’t know why this information hasn’t percolated up to Cheney or why the US press doesn’t call him on his ridiculous assertions that are contradicted by clear documentary evidence in USG hands.

I challenge any of you to find me a Snap preview that contains more useful information than the above intensely annoying graphic. Except, of course, for the “whether this is a site I already know well” piece of information, which Snap refers to as a “trusted site.” If you feel your readers are more likely to click over to a site they already know well, and you’re one of those bloggers who thinks there are a lot of blogs that don’t get enough attention and some that get too much, installing Snap Preview works counter to your ideals.

The worst thing about the pop-ups? They’re opt-out, rather than opt-in. A courteous software company would have had the decency to allow consumers to decide whether or not to use their product. Stumbleupon’s toolbar? Opt-in. Google Update? Opt-in. Email-ad companies who use an opt-out strategy are rightly considered the spawn of Satan. You can turn the previews off by going here. You can also, theoretically, turn the things off by examining the popups carefully, clicking “options,” and following the instructions. This is insufficient. If you’re going to have Snap Preview enabled on your site, you at a bare minimum should provide information on how to turn the damn things off. That’s if you want to be only forgivably inconsiderate. A baseline standard of courtesy would involve having the software enabled but turned off, with a way for users to turn the previews ON if they want to.

Of course if you have a WordPress blog, that isn’t really possible. You had Snap Preview turned on by default when Wordpress and Snap reached the appropriate corporate agreement. You’ve got to dig around in your settings to turn it off. It’s an inconvenience to you as blogger and reader. Sucks all around.

But turn them off. Please.

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I just spent about thirty seconds composing pseudocode for a JavaScript/CSS combination that would allow siteowners to put up a button for “Enable Snap Preview”, or some such.

Then I closed Notepad without saving, because I am the sort of guy who pokes around the Intertubes with JS disabled by default.  I also deal with ADD, and “Ooh, shiny” just gets on my nerve.

I read the beginning of this post and said, “WTF?  Why haven’t I ever seen any of this?” Then I clicked on the snap.com link and found out.  It just gets me to a mostly blank page that says, “Tsk, tsk.  You are a total moron, in that you can’t figure out how to enable Javascript, you dumb-bone.  Click [here] for instructions.  Gawd, what an eejit!” Or something similar.

But, see, I use Firefox.  With the NoScript extension.  When I’m at a site that runs scripts and I decide I want them, well, I just click the little icon to enable them for that site, and I reload the page.  ‘s easy.  And not only did I never enable it for snap.com, but I actually added snap.com to my “untrusted” list — the list of sites that I never want to even be asked about.

Somehow, even without knowing, I think I knew.  Thanks, Chris, for telling me why.

How apt that your annoyance illustration was with that which annoys me most - - animated gifs.

Using Firefox, I simply reflex for the context menu and “Nuke” distractions with the “NukeAnything” add-on in Firefox.
Opera is configurable likewise, but with more precise controls.

The rot started way back when Flash was the newest toy.
Things haven’t improved, as you demonstrate.

Giorgio Maone has developed a fine JS filter as a Firefox add-on.  Get yourself a Firefox copy with NoScript and see how you can speed up your browsing while still allowing favourite JS sites.

I’m with you, Chris. I deplore the Snap preview. If I run across it on sites I frequent, I disable JS for that site and don’t bother looking back. If that, in turn, breaks other useful or necessary functionality, it makes me more prone to stop visiting the site altogether. And I think that’s unfortunate.

Snap preview sucks mule testicles. The very first time I came across it I nearly crapped with frustration. It’s useless, useless, useless.

IIRC Snap has a setting you can get into with those stooopid pointless idjit preview bubbles that allows you to DISable the damn thing clientside (I think it sets a cookie).

However, whenever I hit a site with Snap on it, I’m almost instantly sure I won’t remain or come back.

BTW, the install I have of WP did not come with Snap. Had it I would have deleted it, not simply turned it off.

It can even get worse, as when the Snap only provides you the textual name of the link upon which you are already clicking.  I want to scream at the window, that i already damn well know what i am looking for, i am trying to find out if it is on a site with which i am familiar, or one that i might actually hate.  aaaaaaaaaaarrrrrrrrrrrrrrrgggggggggggg.. we all need more pirates!!!

I’ve only seen snap-previews on a few sites thusfar.  The only time I found it remotely useful was when the link went directly to an image.  I saw enough in the preview to know I didn’t want to click on it.  A text-site, though?  Completely useless.

Not quite as annoying as the dancing hamsters, but pretty close.

The Dancing Hamsters!  They burn!!

I’m another Snap Preview hater.  But, I’m also a self-confessed Luddite.  Thankfully, I can enjoy your blog while churning my butter.

oh my god i cracked up on the hamster juan cole example.

i, too, (for yours as well as for post “9/11” reasons of my own ;) refuse to Snap.

i find them totally redundant.  i won’t ever decide to click or not click on a link based on a little teeny tiny reproduction of what the page looks like in some miniature unreadable form.

it’s rather like going to a mime show to decide if i want to buy a certain cd or note.

Mea culpa. I was too lazy to opt out in WordPress, even though the Snap Preview was annoying. I can attest that it only took me a couple of minutes just now to find the right place to turn it off.

Am I the only person who hates Snap Preview?

No!  No, no, no you are not!  Curse that thing!  Curse it to hell!

Okay, maybe I should finish reading the post now.

I got to the blockquote and my eye went straight to the hamsters and did not move for the next thirty seconds.  Can I borrow some of your Ritalin?

There was quite a furor when wordpress.com adopted them. It’s not a big deal to turn it off on one’s own WP blogs, but like you, I am mystified by why anyone would want them. And I became suficiently irritated by the f***ing little things to banish them from my browser altogether. Someone - I think maybe Lorelle on Wordpress - pointed out that they are very confusing to users with impaired vision.

two days late- always the way. 

I join you in your hate of this little piece of shit. 

However, an alternative I do make use of is a Firefox plugin called Cool Iris that allows previews IF you choose to hover on a tiny innocuous blue square near the link and has an easy on/off switch always in sight in the bottom of the browser. It’s particularly helpful working through search results.

Virgotex,

That’s how it should be—a browser plugin that people can enable if and when they actually want this particular feature.

The whole presentation vs. content argument is so passé, of course, and the mere notion that a user might have valid preferences as to how they want to view their web pages has been AJAXed out of existence.

Thanks for writing this. I was considering adding snap previews, to give the reader an idea of whether or not he wanted to click through my links. But if it causes problems, then forget it.

Currently, I just add a little not to the links, giving the source and headline, like this:

NYT: Cheney says Democrats are Traitors

The trouble is, if it’s a subject that’s getting me angry, which is often, the notes come out like this:

NYT: Dick Cheney is a goddamned motherfucker

While it’s more satisfying for me, I don’t think it does much in terms of helping the reader decide whether or not to click through.

Oh, you can turn those darn things off in WordPress? Thank god. So far they haven’t annoyed me enough (and I (a) have too few readers, and (b) haven’t bothered blogging for over a month) to be pushed into doing anything about it, but I’ll dig into the WP settings tonight and try to sort them.

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